KPS Testimonials and Feedback

All testimonials and feedback on this page can be fully validated on request. The below publications of testimonials comply with the data protection act, FoIA and also advice from the information commissioners office. The testimonials published are only snippets of client testimonials whereby individual names and titles have been removed to protect personal identity. Additionally, whilst legislation does not require us to remove the name of organisations KPS has removed some instances of these where appropriate in order to protect our clients interests - For a full copy of original testimonials for genuine validation purposes simply contact KPS in writing quoting the reference below each testimonial on your enquiry. KPS will seek the permission of clients/authors in the first instance before providing their contact details to any third party.

"KPS has provided our organisation with P3M Consulting Services through Maya Kotecha. Maya is insistent when required, but equally acknowledges when to pull back as and when appropriate. This, in my opinion, is a very beneficial and pertinent quality for such a consultant to apply. It has been interesting and has proven effective working with Maya. Based on Maya Kotecha's performance I will use KPS Consultants for other opportunities and recommend KPS to others - Finance Director."
Ref: KPS-PIPID/0285
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"There are three things that are of the highest importance to me when rating suppliers. These are the suppliers ability to fully understand client's needs, the quality of service provided and the suppliers reliability! I am pleased to confirm that KPS Consultants maintain outstanding performance in all these critical categories as demonstrated by Maya Kotecha. I would definitely recommend KPS Consultants to others - Senior Director."
Ref: KPS-PIPID/0284
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"Based on my interaction and experiences of Maya Kotecha, my over-all rating of KPS is outstanding. This rating specifically applies to Maya's style, delivery, PPM expertise & capability, reliability, quality of service and last but by no means least Maya's outstanding ability to develop and manage relationships. I would definitely recommend KPS Consultants to anyone - Senior Director."
Ref: KPS-PIPID/0283
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"As an existing client, I have to say I would certainly use KPS Consultants again, am more than happy for KPS to contact me directly at any time and will definitely recommend KPS to others!!! - Publisher."
Ref: KPS-PIPID/0282
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"Maya Kotecha has gone out of her way and has worked on project deadlines for me outside of normal working hours to ensure that presentation to senior level stakeholders can be provided/delivered at the appropriate time. I find Maya's flexibility and very helpful attitude refreshing. KPS, in particular Maya, offers us outstanding P3M expertise, style, easy of doing business, quality of service and much more! I add yet another commendation by saying that I have absolutely no hesitation in recommending KPS to others. There is no doubt we need to include the functions/services that KPS provides us for all future projects - Senior Director."
Ref: KPS-PIPID/0281
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"I enjoy working with Maya Kotecha and the discipline she and the system brings to our portfolio. As a client, I have to say that Maya has outstanding P3M expertise, attitude, style, delivery, capability, ability to manage relationships and more! KPS Consultants are reliable, understand our needs as a client and always maintain an outstanding quality of service. I add to the list and say that I have no hesitation in recommending KPS to anyone! - Senior Director."
Ref: KPS-PIPID/0280
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"Maya Kotecha's high level of PRINCE2 knowledge and understanding enables me to get on with my everyday duties without worrying about managing individual projects. Maya has an outstanding level of PPM expertise re-enforced with outstanding attitude and style! - Product Development Manager."
Ref: KPS-PIPID/0279
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"Maya Kotecha's PPM expertise and capability is outstanding as is KPS's ability to understand our needs. I have worked with Maya Kotecha for about six months now and during that time I have admired her enthusiasm, commitment, attitude and application. Alongside that, Maya's experience and expertise have been vital to developing my skills and those of my team, in particular adding scope, structure and frequent checkpoints has enabled us to deliver a number of projects to deadline. I believe that in future by adopting the methods and project management techniques we will be able to deliver larger projects, on time and within budget. Maya Kotecha has been supportive and positive and I have enjoyed working with her. I would definitively use KPS for further opportunities, am more than happy to be contacted directly by KPS and would certainly recommend KPS to others - CEO."
Ref: KPS-PIPID/0278
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"There is only one possible performance rating for both KPS & KPS Consultant Maya Kotecha, 100% outstanding on each and every category! I would certainly recommend KPS to anyone, Senior Director."
Ref: KPS-PIPID/0277
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"KPS Consultants are very pleasant to work with. Always approachable and will always deliver! KPS Consultants will always see things through to completion even if not with their direct remit or responsibility! KPS demonstrates outstanding programme and project management capability, expertise, quality of service, reliability, attitude and of course customer relationship management! Needless to say, I would continue to use KPS and recommend KPS to others."
Ref: KPS-PIPID/0276
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"KPS Consultants continue to provide an extremely diligent and professional service. I will continue to use KPS and would recommend KPS to others. Outstanding attitude, style, reliability and ability to manage customer relationships!"
Ref: KPS-PIPID/0275
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"KPS Consultant Maya Kotecha's performance as a workshop facilitator is outstanding!!! Additionally, the manner and style in which Maya Kotecha coordinated and executed the maturity models workshop in my view was also nothing less than outstanding!! If this wasn't enough, the content and structure of Maya's workshop can only be described as outstanding too!! I have absolutely no suggestions on how KPS / Maya could have improved the workshop!!! Maya has a very good level of understanding of Maturity Models and she made the workshop really enjoyable!!!"
Ref: KPS-PIPID/0274
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"Good structure of the MS Project presentation!! Wish it was a bit longer! Would like to have a lot more training!! I really enjoyed the MS Project workshop by KPS and it did meet my expectations with very good coordination, execution, facilitation performance, content and structure! I am definitely interested in future KPS Best Practice Roadshow events and workshops, specifically project management!!"
Ref: KPS-PIPID/0273
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"The KPS Best Practice Maturity Models workshop by KPS Consultants Maya Kotecha was not only enjoyable, meeting all my expectations but also consisted of very good handout content and structure!! Maya Kotecha is very good at the coordination, execution and facilitation of interactive workshops!!! I am definitely interested in being contacted by KPS Management for the provision of further training and consultancy for our organisation!! Please do contact me!!"
Ref: KPS-PIPID/0272
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"The MS Project workshop by KPS was enjoyable and met all expectations!!! Very good content, structure, coordination, execution and facilitation!!! I am interested in KPS contacting me regarding other consultancy and training services!!"
Ref: KPS-PIPID/0271
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"An excellent course on MS Project by KPS!! Very enjoyable and met all expectations! More time with KPS would have been nice? I am interested in future KPS events and services KPS has to offer in the future!"
Ref: KPS-PIPID/0270
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"I really enjoyed the Maturity Models workshop by KPS Consultant Maya Kotecha which certainly met all my expectations!!! An excellent workshop but i don't think our organisation allowed enough time for everything we wanted to cover. A Very good performance by Maya Kotecha with very good coordination, content, structure and execution!! I am definitely interested in both future KPS events and also others services such as interim management, consultancy services and training KPS has to offer at some point in the future!!"
Ref: KPS-PIPID/0269
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"Despite Maturity Models being a difficult subject to explain - Maya Kotecha was able to explain the content/subject well and deliver!!!! I have picked a number of new things from Maya Kotecha who's performance as lead workshop facilitator was truly outstanding!! Maya's workshop was thoroughly enjoyable and met all expectations with very good content, structure, coordination and execution!! I have no comments or suggestions on how Maya Kotecha's Maturity Models workshop could be improved in any way shape or form!!!"
Ref: KPS-PIPID/0268
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"An Excellent MS Project workshop by KPS!!! Content and delivery was clear and very simple to use! All things demonstrated were understood very clearly. KPS Consultants have very good knowledge of the subject! Very enjoyable and and certainly met all expectations!! Outstanding workshop coordination, execution and facilitation by KPS with very good content, structure and interactivity!! No suggestions for improvement!!! I am definitely interested in future KPS events!!"
Ref: KPS-PIPID/0267
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"Very well presented and explained!! Good detail of application covered and the objectives were all met! Very useful and enjoyable!! Very good content, structure, facilitation performance by KPS with an outstanding level of interactivity!!"
Ref: KPS-PIPID/0266
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"The Maturity Models workshop by KPS met all the objectives and expectations!! Very enjoyable!! KPS Consultant Maya Kotecha has very good knowledge of Maturity Models!! Maya's execution of the Maturity Models workshop was very good as was her workshop content, structure, interactivity and execution!"
Ref: KPS-PIPID/0265
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"KPS Consultant Maya Kotecha's performance as lead workshop facilitator is nothing short of Outstanding!!!!!!!!!!"
Ref: KPS-PIPID/0264
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"Extremely insightful and well delivered!!! I really enjoyed the KPS BPR workshop and it met all expectations!! I found the session to be excellent!!! Absolutely outstanding coordination and execution by KPS with very good interactivity, content and structure!!!"
Ref: KPS-PIPID/0263
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"Very Good!!!! KPS Consultant Maya Kotecha is very knowledgeable, delivered high performance and very helpful - especially for making our project plans more effective!!! I really enjoyed the workshop and it met it all my expectations. Indeed the workshop was very good in all categories and so I have nothing to suggest on how the workshop could have been improved!!!"
Ref: KPS-PIPID/0262
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"The KPS BPR 2008 provided our organisation with a very good workshop on Maturity Models which was enjoyable and and met all my expectations!! Maya Kotecha's performance was very good indeed as was her coordination and execution of the workshop!!! As a result, I have no comments or suggestion on how the workshop could have been improved in any way!!! I believe the Maturity Models workshop also reconfirmed that we are following good project processes but still have room for improvement i.e. moving up to a level 4!!!!!!!"
Ref: KPS-PIPID/0261
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"Nish, I would like to take this opportunity to thank you and your team for presenting the MS project workshop.  We all got something out it and found it very enjoyable at the same time. A good broad range of information was provided by KPS Consultants MS Project workshop!!! I certainly enjoyed the workshop which did meet all expectations! Very good coordination, execution, content, structure and by no means last facilitation performance!!! I definitely want to be contacted for future KPS events but am also interested in other services KPS can offer to our organisation such as interim management support, consultancy services, organisational development solutions and particularly additional training!! Thank your team very much for the RAG status information, which is exactly what was requested!!!!!!"
Ref: KPS-PIPID/0260
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"The MS Project workshop by KPS was well presented and the learning objectives were not only relevant but met! KPS Consultants style was relaxed enabling delegates to feel comfortable enough to ask questions!!! Very enjoyable and met all expectations!!! Very good coordination, execution, content, structure and facilitator performance!! KPS managed to pitch the MS Project workshop to the different skill levels within the team!!! With no recommendations for improvement, I would recommend KPS to other teams within our organisation!!"
Ref: KPS-PIPID/0259
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"Very Beneficial!!!! The MS Project workshop by KPS was enjoyable, met all my expectations and very good in its execution, facilitation and all performance categories!! I have no suggestions or recommendations for improvement! I am definitely interested in other services KPS has to offer!!!"
Ref: KPS-PIPID/0258
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"Absolutely no suggestions or recommendations for improvement!!! The MS Project workshop was enjoyable, met my expectations and very good in all performance categories!! I am definitely interested in other services KPS has to offer!!!"
Ref: KPS-PIPID/0257
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"I certainly enjoyed the MS Project workshop from KPS which met all my expectations. Very good content, structure, coordination, execution and workshop facilitation by KPS!!! I have no suggestions on how it could have been improved!!! I am interested in other services KPS has to offer in the area's of interim management, consultancy, organisational development and training!!!"
Ref: KPS-PIPID/0256
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"The KPS Best Practice Roadshow provided our organisation with a MS Project workshop which was very good in all of the categories listed!! I have absolutely nothing to suggest or recommend on how it could have been improved in any of the performance categories!!! I really enjoyed the MS Project workshop and it definitely met my expectations!!!"
Ref: KPS-PIPID/0255
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"Very good!!! I really enjoyed the KPS Best Practice Roadshow workshop and it certainly met all my expectations. I have no comments or suggestions for improvement! The workshop was very good in all aspects from the way it was coordinated to the ay it was executed, its content and structure, facilitation methods as well as the level of interactivity!!"
Ref: KPS-PIPID/0254
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"The Best Practice Roadshow was definitely enjoyable and met my expectations. Very good coordination, execution, facilitator performance, content, structure and hands on interactivity!!! I have no suggestions and can't recommend any ways in which the MS Project workshop by KPS Consultants could have been improved!"
Ref: KPS-PIPID/0253
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"Further to the KPS Best Practice MS Project workshop, I am interested in KPS Consultants providing me with one to one MS Project Training, please contact me!!!"
Ref: KPS-PIPID/0252
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"The MS Project workshop by KPS was very pleasant and I thoroughly enjoyed it!!! Thanks to the KPS Roadshow, the MS workshop had an outstanding level of great content, structure and interactivity!! The coordination, execution and performance was all very good and I have nothing to suggest on how it could have been improved!!! It would have been nice if it was longer to allow more 'delegate hands on time', though I do appreciate it was a free workshop and on that point I am definitely interested in being contacted by KPS for both future Best Practice Roadshow's and other services KPS offers including project and programme management, please contact me!!!!! Many Thanks Bina, Maya AND Nish!!"
Ref: KPS-PIPID/0251
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"I found the MS Project workshop by KPS very effective, thank you!! If anything, It could have been even more hands on but other than that It met my expectations and was enjoyable. Very good coordination, execution, facilitator performance, content and structure!!! Information training was very good and the workshop was very interactive!!! I am not only interested in being contacted by KPS for future Best Practice Roadshow's but also for interim management, project support and consultancy services KPS can offer me!!!"
Ref: KPS-PIPID/0250
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"The KPS Best Practice Roadshow provided our organisation with a very good MS Project workshop by KPS. The only down side is that it wasn't long enough for me personally. Other than than that I have no comments or suggestions on how the MS Project workshop could have been improved. Thank you KPS - I thoroughly enjoyed the session and it was what I expected!!! The MS Project workshop was very good in terms of the way it was coordinated, executed and facilitated by KPS. The workshops content, structure and level of interactivity was also great!! I am interested in other capabilities KPS has to offer!!"
Ref: KPS-PIPID/0249
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"The MS Project workshop by KPS was informative but too short!!! I certainly enjoyed the MS Project workshop and yes it did meet expectations!! I am interested in other services KPS offers such as Interim Management & Support. Please contact me!!!"
Ref: KPS-PIPID/0248
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"The MS Project workshop by KPS created a very pleasant and helpful atmosphere!! KPS actually asked participants to use MS Project!! I would definitely like to be contacted by KPS again!!"
Ref: KPS-PIPID/0247
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"The KPS Best Practice Roadshow 2008 provided our organisation with a free MS Project workshop which entailed very good group involvement and interactivity!! I really enjoyed it and it did meet my expectations!!"
Ref: KPS-PIPID/0246
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"The PRINCE2 workshop provided by KPS was very informative and will assist us greatly in our future projects!!!! I thoroughly enjoyed the workshop and it met all expectations. KPS Consultants have an outstanding ability to coordinate, execute and facilitate PRINCE2 workshops with very good content, structure and interactivity!!!"
Ref: KPS-PIPID/0245
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"I would describe the Best Practice PRINCE2 workshop by KPS as Thought Provoking with very good coordination, execution and facilitation!!!!"
Ref: KPS-PIPID/0244
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"I found the PRINCE2 workshop content and presentation interesting and informative and liked the handouts!! The PRINCE2 workshop from KPS not only met my expectations but was very enjoyable too!! KPS Consultants were very good at coordinating and executing the event as well as having very good workshop facilitation skills! As for the content structure and interactivity - these were all also very good!!!"
Ref: KPS-PIPID/0243
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"The overcoming Project Challenges with PRINCE2 workshop was delivered by KPS in a clear and concise manner with valid messages!!! I definitely enjoyed the workshop and it most certainly met my expectations! Very good execution, coordination, facilitation, content and structure!!! The level of Interactivity was outstanding as KPS was able to get all delegates involved in the games and knowledge tests!!!!!"
Ref: KPS-PIPID/0242
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"The PRINCE2 workshop as part of the KPS Roadshow provided a very good and enjoyable overview and explanation of the PRINCE2 methodology which did meet my expectations. The coordination, execution, content and structure was very good with outstanding facilitation performance by KPS Consultants!! A bit more interactive if anything! I would definitely like to be contacted for future KPS Best Practice Roadshow's!!"
Ref: KPS-PIPID/0241
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"The KPS BPR 2008 PRINCE2 workshop created a good learning zone and provided a decent amount of new stuff. The PRINCE2 background information was good!! I enjoyed the PRINCE2 workshop and it did meet my expectations. Very good coordination, content, structure, execution and facilitation performance by KPS! More details on what an individual does would be nice."
Ref: KPS-PIPID/0240
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"The PRINCE2 workshop provided a good introduction and overview of the PRINCE2 processes. Could be improved by the facilitator by the comments provided to KPS Directors. I enjoyed the PRINCE2 workshop and it did meet my expectations. Good interactivity and was broken up into tests and games!! I would like to be contacted by KPS for future KPS Best Practice Roadshow events."
Ref: KPS-PIPID/0239
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"Overall the KPS Best Practice Roadshow PRINCE2 workshop worked well, was enjoyable and met my expectations. Very good coordination, execution and lead facilitator performance by KPS!! Good interactivity by the facilitator - don't use a slice of cake!"
Ref: KPS-PIPID/0238
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"Maya Kotecha's performance as lead facilitator was outstanding - I found the Maturity Models workshop as part of the KPS Best Practice Roadshow 2008 very interesting!! Maya Kotecha is very knowledgeable on the effectiveness and delivery of maturity models!!! I thoroughly enjoyed the workshop and it did meet my expectations!! The coordination and execution of the workshop by KPS was outstanding with very good content and structure. Maya Kotecha's level of interactivity was outstanding!! I have no comments or suggestions on how the maturity models workshop could have been be improved!! I am interested in other services KPS has to offer such as interim management and consultancy services!!!"
Ref: KPS-PIPID/0237
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"Maya Kotecha's performance as lead facilitator was outstanding - A very informative and enjoyable workshop on maturity models. I loved the use of targets, bows and arrows to illustrate the message!! The Maturity Models workshop by KPS Consultant Maya Kotecha certainly met all my expectations!! The coordination, execution, interactivity, content and structure of the Maturity Models workshop was very good. I have nothing to suggest or recommend on how it could have been improved!! Nish - I just wanted to write and thank you for an enjoyable informative workshop yesterday afternoon. Maya Kotecha is knowledgeable and delivered the training in a relaxed, professional style which made the afternoon pass all too quickly. We all increased our understanding of the use of Maturity Models which puts us in a better place to continue with the roll out - Many Thanks!!"
Ref: KPS-PIPID/0236
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"Maya Kotecha's performance as lead facilitator was outstanding - Very relaxed and well delivered!!!! A very helpful discussion that helped us to mature our thinking about the construction & use of maturity models!!! I thoroughly enjoyed the Maturity Models workshop provided to us through the KPS Best Practice Roadshow 2008 and it met all my expectations! The coordination and execution of the workshop by KPS was very good indeed!! Maya Kotecha offered an outstanding level of Interactivity and I would definitely like to be contacted for future KPS Best Practice Roadshow's!!! I would be interested in other services KPS has to offer soon!!! KPS Consultant Maya Kotecha is Excellent!!!"
Ref: KPS-PIPID/0235
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"Nish Kotecha, Thanks to you and your team for putting on the M_o_R talk, it provided a good overview of the subject. I enjoyed the risk management workshop and yes it did meet my expectations!! I have no comments to make with regards to how it could have been improved!!! A very good manner in which the M_o_R workshop was executed and coordinated by KPS. Very good facilitation skills and interactivity!! I am interested in other services KPS has to offer!!!"
Ref: KPS-PIPID/0234
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"The FREE M_o_R workshop provided as part of the KPS Best Practice Roadshow 2008 was designed to give an insight into M_o_R and BCM (Business Continuity Management) for delegates at various skill levels!! It did this!! I really enjoyed the workshop and it did meet all my expectations. Very good coordination, execution, content, structure, interactivity and facilitator performance by KPS!! I have no suggestions for how it could have been improved!!!"
Ref: KPS-PIPID/0233
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"The KPS BPR 2008 M_o_R workshop provided a good insight on Risk Management, I enjoyed the workshop and it did meet expectations, very good in terms of interactivity!! I have no recommendations or suggestions for improvement!!"
Ref: KPS-PIPID/0232
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"I really enjoyed the M_o_R workshop and it did meet my expectations, the facilitators performance was very good!! I have no recommendations or suggestions on how the M_o_R workshop or the KPS Best Practice Roadshow could have been improved!!"
Ref: KPS-PIPID/0231
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"Thank you and I enjoyed the free KPS BPR 2008 M_o_R workshop and I did not have any pre-conceived expectations. The M_o_R workshop was good all round and I would recommend our organisations Heads and supervisors would benefit in taking part in future KPS Best Practice Roadshow's. I have no suggestions or recommendations on how the M_o_R workshop could have been improved!"
Ref: KPS-PIPID/0230
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"I enjoyed the M_o_R risk management workshop - though it it did not entirely meet my expectations, reason - a bit more understanding of the course before attending, though this could have been down to an internal communications problem!!!!! With regards to the lead facilitators content and structure - I would rate this as good. However, the coordination and execution, interactivity and facilitation performance by KPS was very good!! I have no suggestions or recommendations on how this could have been improved!!"
Ref: KPS-PIPID/0229
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"KPS delivered an extremely good MSP course/workshop for our organisation thanks to the KPS Best Practice Roadshow!! Bina is very knowledgeable and I really enjoyed the MSP workshop she facilitated, it met all my expectations!!! KPS Consultants' facilitation was truly outstanding!! The content and structure of the MSP workshop was very good and flowed really well!! I would like to be contacted for future KPS BPR events and am interested in leadership of programme's. I can recommend that ALL my corporate colleagues within our organisation would benefit from KPS workshops and events such as the KPS Best Practice Roadshow!! I would also be interested in other services KPS has to offer!!! KPS Consultants are excellent!!!!!"
Ref: KPS-PIPID/0228
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"The KPS Best Practice Roadshow MSP workshop (Managing Successful Programme's) by KPS was excellent!!! MSP is a subject I know little about but need to learn!!! The session provided a framework - we just need to ensure that MSP is implemented into our organisation properly!! I really enjoyed the MSP workshop and it did meet all my expectations - I have nothing to say on how the workshop could have been improved in any way!!! Workshop coordination, facilitation and execution by KPS was outstanding!!! Many Thanks"
Ref: KPS-PIPID/0227
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"The KPS Best Practice Roadshow MSP workshop was a really good professional job!!! I really enjoyed the workshop and it met all my expectations. Very good execution, coordination, facilitation performance, content, structure and interactivity by KPS!!! I have no suggestions on how it could have been improved!!!"
Ref: KPS-PIPID/0226
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"A Very positive MSP Workshop by KPS Consultants which achieved the objectives of giving a top line appreciation of MSP!!! Yes I enjoyed the workshop and it did meet my expectations!! Very good coordination, execution, interactivity and facilitation performance by KPS!! I have no suggestions or recommendations on how the MSP Workshop could have been improved!!"
Ref: KPS-PIPID/0225
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"I enjoyed the free KPS BPR 2008 MSP workshop facilitated by KPS and it did meet my expectations. The only constructive thing I have to say on this is larger font size on handout slides? The coordination and execution of the MSP Workshop by KPS was very good and I have no suggestions or recommendations for improvement on workshop content, structure, execution or interactivity!!!!!"
Ref: KPS-PIPID/0224
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"Nish and Maya, Just to say thank you for the session on the management of change. It was very well organised, resourced and made an excellent contribution to my own thinking on the management of change. It is always valuable to have time to reflect on best practice and I was impressed by the KPS Roadshow for not only its high quality delivery but also the ethical stance of committing your time and energy to the community. Thank you for your enthusiasm and creating a great learning zone. I look forward to seeing you again soon and perhaps developing some of the opportunities that we discussed in developing Business Partnerships. Thanks also for the generous gifts!!! An excellent and very ethical provision!!! A Good level of subject knowledge and well organised - resources supported learning which enabled participants to contribute to their own learning - always a good approach!! I thoroughly enjoyed the workshop provided by KPS and it certainly met my expectations!! I would like to now look at the specific change models in more detail. An outstanding manner in which KPS coordinated and executed the change workshop, I felt it was pitched really well. KPS's performance with regards to facilitation skills is outstanding and I felt that it really mattered to KPS's director Maya Kotecha that our desired outcomes were met!!!! Content and structure - very good, perhaps reduce the number of slides? The interactivity of the workshop was outstanding!!! A Very good balance and I never once got bored!!! I would not only like to be contacted for future KPS BPR events but want to be contacted by the KPS Management team for other services required!!!"
Ref: KPS-PIPID/0223
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"The KPS Best Practice Roadshow 2008 Change Management workshop was useful, well planned and thoughtful, stimulating good discussion. I enjoyed the workshop and it did meet my expectations. Involvement of more than one organisation, cross fertilisation of leadership styles would be very interesting when comparing to issues from different organisations. The coordination, execution of the workshop by KPS was very good indeed. With regards to the lead facilitators performance, structure and content - this was good, depth could have been increased - though this is probably more an issue of time. Interactivity was very good and the change management workshop provided by KPS created a safe environment, with encouraging and skilled facilitation, relaxed with varied contributions!! I am interested in being contacted by KPS Management for others services the company has to offer!!!"
Ref: KPS-PIPID/0222
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"Relaxed, informative & thought provoking is how I would best describe the KPS BPR 2008!!! The planning coordination, execution and facilitation by KPS was very good!!"
Ref: KPS-PIPID/0221
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"Nish & Maya - Thank you, The KPS Best Practice Roadshow 2008 provided an enjoyable change management workshop!! I found it extremely useful!! The informal atmosphere and ability to discuss was greatly appreciated, it certainly met my expectations! An expansion on the models of change would be nice. Very good execution, coordination and outstanding facilitation performance by KPS!! The structure and content of the change workshop was also very good, perhaps the inclusion of institutions who have gone through change? KPS Consultants change management workshop provided an extremely good opportunity for discussion. I would like to be contacted for future KPS BPR events although this would need to be passed through leadership. I am also interested in other services KPS has to offer such as Interim Management, Consultancy, Organisational Development and Training solutions!!"
Ref: KPS-PIPID/0220
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"A Very good MS Project workshop by KPS!!! Before I had no knowledge of MS Project and now I do!! I am now look forward to using it!! I really enjoyed the workshop and it did meet all expectations!! Very good coordination, execution and facilitator performance!! I have no comments, suggestions or recommendations for improvement!! I would like to be contacted by KPS regarding Programme Management and am interested in other services KPS has to offer, please contact me!!!"
Ref: KPS-PIPID/0219
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"Nish & Maya, a special thanks for laying on the onsite MS Project workshop for us which was well received!! For the time available, KPS Provided a very thorough presentation and workshop on MS Project!! I really enjoyed the MS Project workshop and it met my expectations! The workshop was well coordinated and executed with the lead facilitators performance and interactivity also being very good!! The content and structure was also very good and I would like be contacted by KPS for further MS Project workshops to a greater depth!! I am also interested in other services KPS has to offer and would like to be contacted regarding the latter!!!"
Ref: KPS-PIPID/0218
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"The MS Project workshop by KPS was very informative very clear and very helpful. I enjoyed the workshop and it met all expectations!!! Very good coordination, execution, content, structure and facilitation of the MS Project workshop by KPS! An OUSTANDING level of interactivity - There was a lot of hands on participation and hands on training!!! I have no suggestions or recommendations for improvement. If anything, I would have liked more time with you guys - a lot to take in!!"
Ref: KPS-PIPID/0217
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"The KPS BPR 2008 MS Project workshop was well presented and well structured!! Although I would need more time, I did enjoy the workshop and it did meet my expectations."
Ref: KPS-PIPID/0216
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"I enjoyed the MS Project workshop by KPS and it met my expectations. A longer workshop would be nice to go into more detail, but I do understand it was a FREE workshop for a limited duration."
Ref: KPS-PIPID/0215
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"Maya Kotecha's performance as KPS Consultants lead facilitator was outstanding as was Maya's style and interactivity during the workshop!!! I have no suggestions or recommendations on how Maya Kotecha's performance could be improved!!! I thoroughly enjoyed the maturity models workshop and it certainly met all my expectations. The coordination & execution of the workshop was also very good!! KPS was clearly able to create an environment with a 'we' not 'us and them' feeling!! I was particularly impressed with the amount of information Maya Kotecha got through in a very short period, a lot of outstanding structure / content was covered and she still left enough time for discussions!!! I would like to be contacted by KPS for follow on workshops regarding methodologies!!!"
Ref: KPS-PIPID/0214
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"I enjoyed the KPS BPR 2008 workshop on maturity models and yes it did meet my expectations. Very good coordination, execution, content and structure by KPS!!! In terms of Maya Kotecha's performance and interactivity as lead facilitator - OUTSTANDING!!! I have no comments or suggestion for improvement!"
Ref: KPS-PIPID/0213
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"KPS Consultants Maturity Models workshop provided a very interesting overview, ideas to take away and consider!!! I very much enjoyed the workshop which did meet my expectations! The coordination, execution and KPS Consultant Maya Kotecha's performance as Lead Facilitator was very good indeed. I have no comments or suggestions for how this could be improved!!! The structure and content of the workshop was also very good. Slightly more interactivity, though this maybe a bit difficult to do in the time available during the free workshop. I would like to keep in touch with KPS and keep up to date with KPS activities!!!"
Ref: KPS-PIPID/0212
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"The free KPS BPR 2008 workshop provided a good overview of maturity models and the value they might provide our organisation. I certainly enjoyed the workshop and yes it did meet all my expectations. The coordination and execution of the workshop was very good and I have no recommendations for improvement on the latter! The performance and interactivity of KPS Consultants lead facilitator was also very good and again I have no suggestions on how this could be improved!!!"
Ref: KPS-PIPID/0211
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"I really enjoyed the KPS BPR 2008 workshop and it met all expectations! Very good coordination, execution and facilitator performance!!! I have no recommendations for how it could have been improved in terms of the latter or indeed the content and structure - If anything a little more time for discussions, but then it is a free event!"
Ref: KPS-PIPID/0210
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"The KPS Best Practice Roadshow Maturity Models workshop was very informative and well structured, I have no recommendations for improvement. I really enjoyed the workshop and it met all my expectations . The performance of KPS Consultants' Lead facilitator, Maya Kotecha, was nothing less than outstanding and interactive! Thank you Nish for a great workshop, we have already had some very positive feedback internally. Maya did a fantastic job as did the rest of your team! I would definitely like to be contacted for future KPS BPR events."
Ref: KPS-PIPID/0209
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"The KPS Best Practice Roadshow workshop was interesting and it was useful to understand where maturity models and agile methodologies can be of mutual benefit. I enjoyed the workshop, it met all my expectations and I do not have any recommendations for improvement. Please do contact me for future KPS BPR events. Also, I would possibly be interested in other services KPS has to offer"
Ref: KPS-PIPID/0208
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"The Improving Performance through Maturity Models workshop by KPS Consultants was very informative, enjoyable and met all my expectations. I will take away key notes, specifically on maturity levels, for application to our project environment. I am interested in other services KPS has to offer and would like to be contacted by KPS regarding general consulting and project management. I would also like to be contacted for future KPS BPR events."
Ref: KPS-PIPID/0207
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"As e-Business Manager, I have to say KPS Consultant Maya Kotecha not only has an outstanding attitude and style but also a strong ability to develop and manage relationships. KPS as a company is outstanding value and easy to do business with!! I have been particularly impressed with Maya Kotecha's A) Ability and care taken to ensure project team members fully understand their roles and responsibilities B) The level of detail recorded in project meetings with subsequent follow-up actions C) Maya Kotecha's level of understanding of the project and how it fits within the company and D) Maya's ability to discuss and address project problems and issues!! I am more than happy to be contacted by KPS at any time!!! I will be using KPS Consultants now and going forward and would certainly recommend KPS to anyone!!!"
Ref: KPS-PIPID/0206 (26th March 2008)
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"As Head of Strategy in BT, I believe KPS Consultants truly possess outstanding Programme and Project Management expertise and capability. Additionally, KPS Consultants not only have an outstanding attitude and style but also an outstanding ability to develop and manage relationships! KPS have always had a "can do attitude" and are always 100% reliable no matter what the time constraints or what the job, with delivery and presentation also being outstanding!!! The quality of work always excels! In short they never fail to deliver the right thing at the right time!!! - An outstanding quality of service! KPS Consultant Maya Kotecha - you are a star!!!"
Ref: KPS-PIPID/0205 (12th March 2008 - BT)
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"As Global Director of Epidemiology, I add to the vast list and give KPS Consultants yet another rating of 100% outstanding in all defined Key Performance Indicators!!!!! I will continue to use KPS Consultants both currently and going forward. I am happy for KPS Consultants to contact me directly at any time and would certainly recommend KPS Consultants to anyone!!! Thank you Nish and congratulations to both you and Maya Kotecha for having such a successful high quality venture!! I'd also like to specifically praise KPS Consultants who meets all our business needs to the highest levels of quality deliverables. KPS is always dedicated to providing superior and distinctive services that applies to all phases of the projects and deliverables!!! KPS Consultants are highly intelligent, very pleasant and always has a positive attitude. There is no need for improvement!!! KPS Consultants possesses great problem solving skills with an in-depth understanding of our entire organisational structure. KPS Consultants are the ultimate professionals providing a continuous and coherent high quality service!!!"
Ref: KPS-PIPID/0204 (26th February 2008)
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"As Director of Analysis, I give KPS Consultants a straight rating of 100% outstanding in all of the Key Performance Indicators, which are all highly important to me!! KPS Consultants do a fantastic job are very efficient and always pleasant. Very easy to work with!!! I would certainly recommend KPS Consultants to anyone and use KPS Consultants again myself!!!"
Ref: KPS-PIPID/0203 (22nd January 2008)
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"As an NHS PPSO Coordinator, I find KPS Consultants to be very professional and knowledgeable in all areas of expertise in Programme and Project Management. I give KPS Consultants a rating of 100% Outstanding in all Key Performance Indicators which are of the highest importance to me. I would not have any hesitation in considering KPS Consultants for further opportunities/requirements and would certainly recommend KPS Consultants to anyone!! Please do not hesitate to contact me directly at any time!"
Ref: KPS-PIPID/0202 (22nd January 2008)
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"As an existing client and Head of Oncology I give KPS Consultants a rating of 100% outstanding in all Key Performance Indicators!! KPS Consultants continue to provide excellent programme and project management support which is one of the main reasons why projects are still on target!! In particular, KPS relationship management skills are awesome and are especially valuable in my political work environment. I consider KPS to be valuable team member. I will certainly use KPS Consultants for other requirements and have no hesitation in recommending KPS Consultants to anyone!"
Ref: KPS-PIPID/0201 (22nd January 2008)
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"KPS Consultants performance is 100% outstanding in all defined indicators!! As the COO, I'm extremely satisfied with the existing services being provided and would like to specifically highlight KPS Consultants' professionalism and commitment!!! KPS Consultants not only demonstrate outstanding Programme and Project Management expertise but also an outstanding ability to deliver results through understanding client needs!!! I will use KPS Consultants again and recommend KPS Consultants to anyone!! I am happy for KPS to contact me directly at any time."
Ref: KPS-PIPID/0200 (22nd January 2008)
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"KPS Consultants have demonstrated an outstanding level of expertise in Programme, Project, Risk and Change Management! My performance rating of KPS Consultants is 90% Outstanding and 10% Very Good (only one notch lower)!! KPS Consultants are very dedicated & committed to helping us achieve the best results and become the best we can be as Project Managers. I would recommend KPS Consultants to anyone and continue to engage with KPS Consultants myself! Please do not hesitate to contact me at any time!"
Ref: KPS-PIPID/0199 (21st January 2008)
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"KPS Consultants Ltd is OUTSTANDING in all defined Key Performance Indicators including PPM Expertise and Capabilities which are ALL of the highest importance to me as the client!!! I would definitely recommend KPS Consultants to anyone and use KPS Consultants again! I re-emphasise, KPS Consultant Ltd is an OUTSTANDING and professional management consulting organisation directly employing a highly professional team of staff delivering an excellent quality of service and professionalism that makes KPS Consultants such an OUTSTANDING consultancy company!!! Please do not hesitate to contact me at any time!"
Ref: KPS-PIPID/0198 (16th January 2008 - NHS)
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"From my perspective I would recommend KPS Consultants to anyone and use KPS Consultants for further NHS requirements! In the short time I have worked with KPS Consultants I found them to be extremely polite and professional. They have taken away the anxiety, stress and worry out of transferring part of my job to Projects Development over the last year and I would not hesitate to recommend KPS Consultants!"
Ref: KPS-PIPID/0197 (16th January 2008 - NHS)
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"KPS Consultants are outstandingly reliable which is of the highest importance to me. I would recommend KPS Consultants to others as well as use KPS Consultants for other opportunities myself! The current level of Programme and Project Management Support is adequate for my needs although the NHS Trust may have other matters/requirements under review. In addition to providing a management support function as Head of PPSO, KPS Consultants have a high level of understanding of the software packages utilised within our department within the NHS and freely gives advice as to the best method for achieving the desired results/outputs for my projects. KPS can be relied upon to give the appropriate level of support required by high profile NHS Trust Projects."
Ref: KPS-PIPID/0196 (16th January 2008 - NHS)
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"As an NHS Project Manager my rating of KPS Consultants against all Key Performance Indicators is OUTSTANDING!!! KPS Consultant have been first class in all business aspects, patience, style, presentation, information and advice giving, sense of humour and all round PRINCE2 project management assistance. Her desire to perform the function of tea and coffee making (as a part of a team effort, we're all responsible) has been somewhat lacking and needs improving vastly with greater concentration to this serious cause! Joking aside, on the whole, integrating PRINCE2 into our systems and processes would have been far more difficult without having KPS Consultants with us here at the NHS, as i say OUTSTANDING on all accounts! I would certainly recommend KPS Consultants to anyone!"
Ref: KPS-PIPID/0195 (11th January 2008 - NHS)
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"KPS Consultants has provided a very good consultancy service to our dept. in the NHS. The change to a new management process was smooth and without any major problems. The PPSO set up and implemented by Maya Kotecha has proved to be very beneficial to all of us. KPS Consultants have been outstanding members of our team and has assisted us very well with the change to the new management processes. Her skills and knowledge are very good and i believe all of us have benefited a great deal by having her in our department as Head of PPSO, embedding and and supporting us with the PRINCE2 way of working. I therefore give KPS Consultants a rating of outstanding on all Key Performance Indicators! Needless to say I would recommended KPS Consultants to others, please do not hesitate at all to contact me!"
Ref: KPS-PIPID/0194 (11th January 2008 - NHS)
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A very good workshop indeed from KPS Consultants!!! A good learning event with a highly interactive style that enhanced my ability to learn and remember things!! I really enjoyed KPS Consultants workshop and yes it met my all my expectations! Your hosts performance was very good and i particularly liked the style!!! I am interested in KPS Consultants facilitating further workshops for the VLA and perhaps longer in duration!"
Ref: KPS-PIPID/0193 (12th October 2007 - VLA)
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"Thank you, KPS Consultants workshop was very good, very enjoyable and met all expectations. I am definitely interested in KPS Consultants providing our organisation with further workshops in particular further M_o_R risk management workshops"
Ref: KPS-PIPID/0192 (12th October 2007 - VLA)
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"KPS Consultants' M_o_R Workshop was enjoyable and met all my expectations. KPS Consultants performance as workshop hosts is very good indeed!! If there is anything constructive i could say it would be to spend more time with us please!! I would now consider introducing M_o_R into our organisation and interested in KPS Consultants not only providing further workshops but also your other capabilities such as interim management, portfolio, programme, project consultancy and solutions for our organisation! I am definitely interested in KPS Consultants' PPM capabilities"
Ref: KPS-PIPID/0191 (12th October 2007 - VLA)
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"KPS Consultants' M_o_R Workshop was enjoyable and met all my expectations. KPS Consultants' workshop host was very good as was the content and structure of the workshop itself. I would now consider introducing M_o_R into our organisation as its relevant to all projects! I would certainly be interested in KPS Consultants providing further workshops but also interim management, PPM consultancy and best practice solutions for our organisation! I am interested in KPS Consultants' MSP capabilities"
Ref: KPS-PIPID/0190 (12th October 2007 - VLA)
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"KPS Consultants' M_o_R Workshop met all my expectations. KPS Consultants are very good workshop hosts and I would now consider introducing M_o_R into our organisation! I would certainly be interested in KPS Consultants providing further workshops for us!"
Ref: KPS-PIPID/0189 (12th October 2007 - VLA)
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"I enjoyed KPS Consultants' M_o_R Workshop which met all my expectations. KPS Consultants are very good workshop facilitators with very good structure, style of presentation and content. We will contact KPS Consultants in due course regarding further workshops and other services as this is certainly possible! Thanks to Maya Kotecha for coming to speak to us today."
Ref: KPS-PIPID/0188 (12th October 2007 - VLA)
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"Very Interesting, Informative and very well presented is how I would describe KPS Consultants MSP Workshop!! I thoroughly enjoyed it and found the session met all my expectations!! The content and the structure was very good indeed and I loved the flip charts used. I would love to use MSP within our organisation and am definitely interested in KPS Consultants not only hosting a lot more workshops but to also provide us with your other capabilities in the area of Portfolio, Programme, Project, Risk and Change Management!! Specifically I am interested in your MSP Capabilities. Where have you guys been all this time?"
Ref: KPS-PIPID/0187 (8th October 2007 - NHS)
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"KPS Consultants' MSP workshop for us here at the NHS was very well structured. I thoroughly enjoyed the workshop and it met all my expectations!! KPS Consultants performance, content and structure was very good indeed. I loved the content of the flip charts, slides and interactivity. I appreciate KPS Consultants efforts to minimise the usage of paper to help save the environment and am fully for this but perhaps the handouts could be given before the workshop rather than after by email? Never the less excellent! I certainly would consider using MSP as it brings together all related projects and their respective outputs under one coherent programme aligned to the desired outcomes and strategic objectives of our organisation within the NHS. I am definitely interested in receiving more P3M Support, Services and Solution from KPS Consultants in the areas of Portfolio, Programme and Project Management!! "
Ref: KPS-PIPID/0186 (8th October 2007 - NHS)
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"I really enjoyed KPS Consultants workshop on MSP (Managing Successful Programmes) and yes it met all my expectations. I found KPS Consultants performance very good as was the content and structure of the workshop. The MSP workshop was very useful as it helped me to understand how my role in project management within the NHS fits into wider aspects of programme management structures. I am definitely interested in KPS Consultants hosting further workshops in the NHS but also to provide us with your interim management, consultancy and solutions capabilities!!"
Ref: KPS-PIPID/0185 (8th October 2007 - NHS)
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"I enjoyed the MSP Workshop conducted by KPS Consultants and it certainly met my expectations. I would now consider using MSP for Programme Management within my directorate and am interested in knowing more. I would therefore be interested in KPS Consultants hosting further workshops for us. In particular MSP and Change Management"
Ref: KPS-PIPID/0184 (8th October 2007 - NHS Director)
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"I would like to applaud KPS Consultants for the sterling effort applied to ourselves here at the NHS."
Ref: KPS-PIPID/0183 (1st October 2007 - NHS)
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"KPS Consultants are a critical asset to my project and without their guidance it would be way off schedule. KPS is particularly effective at ensuring resources complete their projects on time and take responsibility for there own work!! KPS always maintains an outstanding quality of service and has an outstanding ability to understand clients needs, develop and manage relationships. I would certainly recommend KPS Consultants to others and consider KPS Consultants for further opportunities. I am more than happy to be contacted directly by KPS Consultants!!"
Ref: KPS-PIPID/0182 (1st October 2007)
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"KPS Consultant are always ready to help and explain the what's and the why's in an affable manner. All KPS Consultants have provided a very good service to date for some of us relatively new beginners in the PRINCE2 domain. Please thank them for their patience!! KPS should be highly commended for the efforts and patience in trying to help us understand best practice and PRINCE2!!! Based on performance to date I would recommend KPS Consultants to others and consider KPS Consultants for further requirements!!"
Ref: KPS-PIPID/0181 (28th September 2007)
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"KPS Consultants have outstanding PPM expertise and capabilities and have been a great asset to our project management activities demonstrating content understanding, developing and assigning timely actions, following up with individuals to ensure adherence. KPS Consultants are confident and assertive yet warm and friendly individuals - part of the team. KPS Consultants have an outstanding ability to develop and manage relationships!!"
Ref: KPS-PIPID/0180 (27th September 2007)
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"KPS Consultants, especially Maya Kotecha has carried out the task of merging our current processes with PRINCE2 extremely well and in a professional manner!! Maya Kotecha has been most helpful in assisting us with understanding the new processes aligned to OGC's PRINCE2 methodology and answering our questions and queries. I am very impressed with the work done from a PPM Consultancy, Interim Management and solutions perspective. The current PPSO appointed to us is very good and has been a highly valuable asset to our team already. I would certainly recommend KPS Consultants to others!!" When asked what KPS Consultants could do to serve clients needs better the response given was "I think KPS already provides services in line with today's business best practices!!"
Ref: KPS-PIPID/0179 (21st September 2007)
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"KPS Consultants fully understand what we are hoping to achieve!!! As a client, reliability is of paramount importance, not to mention the outstanding value KPS brings to my team!! Even though its taken a while to disengage our clinging fingers from the old methods and procedures we had in place, we are all really positive about this new venture with KPS Consultants!!!"
Ref: KPS-PIPID/0178 (18th September 2007)
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"Once again, KPS Consultants have been exceptional to work with and ensured projects have been completed in an orderly manner and to a very high (professional) standard. As a client, KPS Consultants ten KPI's are all of high importance to me and of course my rating against these KPI's are all OUTSTANDING!!! I hope KPS will stay working with us for many years to come!!! Please pass on my thanks to the team who can only be described as an outstanding ambassador's of KPS!!!" When asked what KPS Consultants could do to serve clients needs better the response given was "Please clone more of you and send us an entire army of KPS Consultants!!!!!!!!!!!"
Ref: KPS-PIPID/0177 (14th September 2007)
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"My ratings for KPS Consultants performance from April 2007 to September 2007 against the ten KPI's, including PPM Expertise, are all the highest levels - OUTSTANDING!! As a client, all ten KPS Consultants' KPI's are of the highest importance to me. KPS has provided excellent communications and understanding of all our processes to all involved. I would consider KPS Consultants for further opportunities and recommend KPS Consultants to others!!"
Ref: KPS-PIPID/0176 (13th September 2007)
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"My first rating against KPS Consultants KPI's are OUTSTANDING in all categories bar three for which I have rated you as VERY GOOD!! This is solely because at present KPS Consultants have proved to be excellent at all of the rest!!! I'm really happy with everything that KPS Consultants has provided so far!! All of the staff that I have interacted with (Nish, Maya and the team) are extremely professional, courteous and are so involved and interested in their work that it actually puts some of us to shame!!! I wish you could provide us with some of your tenacity! I would consider KPS Consultants for further opportunities, recommend KPS Consultants to others and am happy for KPS Consultants to contact me directly!"
Ref: KPS-PIPID/0175 (9th August 2007)
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"It has been great working with you - you are so organised and on the ball and we have been very lucky to have you."
Ref: KPS-PIPID/0174 (27th July 2007)
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"I have highly valued your support and insight over the past few months, plus it has been great fun working with you too!"
Ref: KPS-PIPID/0173 (27th July 2007)
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"It was absolutely a delight to work with KPS Consultants. It is the professional attitude that makes KPS Consultants such likeable colleagues. If I can be of any help in the future feel free to get in touch."
Ref: KPS-PIPID/0172 (27th July 2007)
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"Dear Alan Harpham (APMG) and Maya Kotecha (KPS Consultants), on behalf of ICMCI, Fons, Lynda and my other colleagues at IBC, many thanks to you both for taking the time and effort to contribute so helpfully with the ICMCI audit on Friday 29th June 2007.  Fons was particularly grateful for the detail you both covered, and your contributions were a significant part in us receiving a most positive verbal report from Fons at the end of the day - to be followed up by the full ICMCI report. I know this took time out of another important day for you both and we are most grateful. Thank you."
Ref: KPS-PIPID/0171 (15th July 2007)
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"The Best Practice Showcase really does encourage showcasing of the highest calibre! It is reassuring for clients and potential clients to know that they can meet with and get to know organisations that have been accredited as demonstrating the highest standards in programme and project management. The Management of Risk M_o_R workshop run by KPS Consultants was informative, energetic and extremely helpful in understanding more about the importance of risk management. The M_o_R workshop was facilitated in a friendly and inclusive style by KPS Consultants which met all my expectations. I certainly learned from both KPS Consultants' expertise and the experiences of my fellow attendees. Thanks to KPS Consultants!!"
Ref: KPS-PIPID/0170 (9th July 2007)
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"I have to say KPS Consultants M_o_R Workshop was outstanding and it met all of my expectations. KPS Consultants performance as workshop facilitators was very good indeed. I particularly found KPS Consultants 'Mnemonics' and interaction extremely helpful as they clearly highlighted that Risks are not just a bad thing!!! KPS clearly articulated how M_o_R can be used to assess and respond to opportunities as well as threats, Great stuff and something new!! As a direct result, I will now consider introducing M_o_R throughout our organisation and don't be surprised if I call upon the services KPS Consultants has to offer including more M_o_R workshops and expertise!!"
Ref: KPS-PIPID/0169 (3rd July 2007)
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"I thoroughly enjoyed KPS Consultants M_o_R Workshop at the APMG Best Practice Showcase 2007 and it met all my expectations. KPS Consultants performance as facilitators was very good as was the structure of the the content. I particularly found the round table discussions and interaction helpful directly resulting in an increased understanding of OGC's M_o_R. As a result, I would now consider introducing M_o_R into our organisation!!"
Ref: KPS-PIPID/0168 (3rd July 2007)
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An OGC M_o_R Refresh Manual contributor says "KPS Consultants M_o_R workshop titled the 'The Why, Where and How of applying M_o_R in your organisation' at the APMG best practice showcase 2007 was very enjoyable and met all expectations. I particularly liked the 'Round table' interactivity. Although unable to utilise other services, being an independent small company, I would recommend KPS Consultants to others!!"
Ref: KPS-PIPID/0167 (3rd July 2007)
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"KPS Consultants' M_o_R workshop at the APMG best practice showcase 2007 facilitated by KPS Consultants could NOT be improved!!! KPS had the right balance and the workshop was not too in depth but KPS Consultants were more than willing to go into detail afterwards for those that wanted to know more by visiting KPS Consultants at table 35! I enjoyed the workshop and it met my expectations! KPS's performance on workshop facilitation was outstanding and the M_o_R workshops content and structure was outstanding. Indeed, all aspects of KPS Consultants M_o_R workshop were excellent!!! As a direct result I will now be introducing M_o_R into our organisation!!"
Ref: KPS-PIPID/0166 (3rd July 2007)
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"I certainly enjoyed the day with KPS Consultants and the M_o_R workshop which really gave me food for thought on how I can introduce the concept of a standard project/programme and risk management philosophy into our organisation. The catch phrase and content introduced by KPS Consultants is going to be with me forever!!! And of course a big thank you for the gift pack which I opened when I got home - it is very useful indeed and will certainly be my working tools from now on. It was good to see Maya again. I was very impressed! So, pass on my thanks to the KPS team who made the best practice showcase very enjoyable and worthwhile!"
Ref: KPS-PIPID/0165 (29th June 2007)
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"From first meeting KPS Consultants, they have proven to be extremely professional. Their main aim is to ensure that the client is happy. In the fast paced world of Project Management it is comforting to know there is a company out there which fully understands client's requirements!"
Ref: KPS-PIPID/0164 (7th June 2007 - NHS)
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"As a direct result of KPS Consultants involvement, BT's Customer Loyalty Programme was a huge success. Firstly increasing customer satisfaction from 45 to an astounding 65 in just 12-months and secondly resulting in winning the Programme Directors Special Quality Award.
KPS Consultants obvious focus on professionalism and customer service mirrored the high levels we were striving to achieve through the Customer Loyalty Programme within BT. Nothing was too much trouble for KPS Consultants and they consistently did what they said they’d do, never missing a deadline. I can honestly say that without the support of KPS Consultants, I don’t believe the programme would have been anywhere near as successful as it was. I was so impressed that I continued to engage with KPS Consultants in subsequent programmes and was equally delighted with the professional service we continued to receive in BT. I have no hesitation in strongly recommending KPS Consultants as excellent providers of high quality Project and Programme Management capabilities."
Ref: KPS-PIPID/0163
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"KPS Consultants are Positive, prompt and understand the needs of our projects well."
Ref: KPS-PIPID/0162
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"KPS Consultants perform exceptionally well in their assigned roles."
Ref: KPS-PIPID/0161
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"KPS provides a high level, high quality service that reduces time pressures and creates cost savings."
Ref: KPS-PIPID/0160
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"KPS is an absolute pleasure to deal with and understood all the actions that were needed very well. KPS Consultants picked up on the nature of the projects really well and went beyond their role to help."
Ref: KPS-PIPID/0159
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"KPS Consultants are very proactive. Very good at bringing together different parts of the projects technical resources, R and A teams across US / Europe and Indian offices."
Ref: KPS-PIPID/0158
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"KPS Consultants have been a tremendous asset to us over the time that I have worked with them on project assignments within Datamonitor. Organisational skills are second to none and I believe that without your efforts a number of our projects would never have succeeded in the manner that they have. KPS Consultants are always well presented, friendly, and highly efficient. Outstanding Programme and Project Management Expertise! Please pass on my team's and my thanks for all the effort, help and support and I look forward to working with KPS Consultants in the year ahead."
Ref: KPS-PIPID/0157
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"KPS provides a highly professional service to all the projects we work together on. KPS Consultants save me time & effort in creating and coordinating projects and is a vital link in the successful completion of these projects."
Ref: KPS-PIPID/0156
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"KPS Consultants are energetic and charged. Keep a congenial atmosphere and make meetings comfortable for every participant. Good work! Keep it up."
Ref: KPS-PIPID/0155
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"I am continually impressed with KPS Consultants ability to manage multiple conflicting issues while remaining positive and professional to the end"
Ref: KPS-PIPID/0154
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"KPS were a strong contender for the tender. We found KPS Consultants to be approachable and professional. They were transparent in their approach and agreeable to answering questions. We would consider KPS Consultants Ltd for other/further opportunities."
Ref: KPS-PIPID/0153
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"Thanks! Its been a real pleasure working with you on the Research Store project the last few months in my current role. I don't know what the chances are of us crossing paths again on another project further down the line??"
Ref: KPS-PIPID/0152
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"From my perspective, KPS Consultants have clearly assisted Datamonitor to develop new projects in India and facilitated the communication across all stakeholders and geographies. I would consider KPS Consultants for further requirements both within our organisation and recommend KPS to others"
Ref: KPS-PIPID/0151
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"KPS Consultants are very professional, reliable, and thorough. I would consider KPS for further requirements both within our organisation and recommend KPS to others"
Ref: KPS-PIPID/0150
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"Your consultants expertise has been very useful in the Datamonitor Global Energy project. She has shown excellent attention to detail and is particularly adept at documenting even the smallest of issues and chasing loose ends where necessary. The reviews of outstanding and overdue actions / issues has been very useful in keeping the project on track. I would consider KPS Consultants for further requirements both within our organisation and recommend KPS Consultants to others"
Ref: KPS-PIPID/0149
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"KPS Consultants are always friendly and has good relationships with people on the project. Your consultant is efficient and ensures that people are working and delivering to the deadlines set. She also has a good understanding of the requirements we have. I would consider KPS Consultants for further requirements both within our organisation and recommend KPS Consultants to others"
Ref: KPS-PIPID/0148
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"I found the project I worked on to be well structured and better organized than others I have been involved with. Your consultants coordination of the checkpoint meetings provided us with a helpful and comprehensive structure encouraging progress on the project. On top of that, I always found KPS Consultants to be friendly and helpful and I enjoyed working with her on the project. I would consider KPS Consultants for further requirements both within our organisation and recommend KPS Consultants to others"
Ref: KPS-PIPID/0147
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"Your consultant helps generate significant time & effort savings through the management of development projects. She is particularly helpful in communications with key project stakeholders for their contributions, ensuring that deadlines are easier to maintain. I would consider KPS for further requirements both within our organisation and recommend KPS to others"
Ref: KPS-PIPID/0146
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"I have found all KPS Consultants to be very helpful, efficient and to offer good services. Most importantly - this is consistent across all the people I have had direct contact with - reflecting very well on the service overall. I would consider KPS Consultants for further requirements both within our organisation and recommend KPS Consultants to others"
Ref: KPS-PIPID/0145
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"The dedication and attention to detail of your team is unquestionable, leaving us confident and comfortable of taking delivery of precisely what we had requested. We are satisfied and proud to be part of such a "working-group" with KPS. It has been a great help when you handle/monitor multiple projects. The PPSO set up and managed by KPS has been a great support in handling all projects perfectly. KPS is doing a great job as usual! I would consider KPS for further requirements within our organisation and also recommend KPS to others outside of our organisation"
Ref: KPS-PIPID/0144
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"I am continually struck by your strong commitment to project management work and the almost unlimited patience you display while dealing with constantly moving targets and your ability to adapt to various personalities within our organisation. You have a tremendously stable manner and remain professional at all times. An overall outstanding level of service performance"
Ref: KPS-PIPID/0143
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"Superb - a pleasure to work with. Outstanding Project Management expertise and all other categories. Outstanding overall performance"
Ref: KPS-PIPID/0142
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"Very efficient and very well organised. Fantastic attitude - very positive. Confident personality. An outstanding service on all categories and also an overall excellent service"
Ref: KPS-PIPID/0141
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"Good style and a highly approachable team, an overall outstanding performance"
Ref: KPS-PIPID/0140
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"I have always found you to be enthusiastic, helpful and approachable. Although the project we have worked together on is still in its early stages, I feel that you are playing a very important role in its development - pushing it along where possible but also retaining a good understanding of the demands and expectations"
Ref: KPS-PIPID/0139
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"Well organized, professional and always have a positive attitude. Well liked and a joy to work with. Your biggest weakness (if you can call it that!) is you never say no to a client"
Ref: KPS-PIPID/0138
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"Very organised and dependable. Positive and easy to work with. Proactive in identifying and suggesting resolution of planning issues. Work well in generating plans at right level of detail. Good proactive approach to risk management"
Ref: KPS-PIPID/0137
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"Provides a useful bridge between different parts of the Global Energy Project and proactively coordinates between them. You have a very diplomatic approach and are skilled in chasing outstanding actions in an appropriate way."
Ref: KPS-PIPID/0136
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"Very helpful in guiding me through the various Project Management processes used by the PPSO. Always looking to make suggestions designed to benefit the handling of the project. An outstanding service on all categories and overall performance"
Ref: KPS-PIPID/0135
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"Always maintains a friendly and helpful attitude"
Ref: KPS-PIPID/0134
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"Strong verbal communication skills in weekly conference calls"
Ref: KPS-PIPID/0133
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"You are doing a wonderful job for the PPSO, thorough and detail oriented which are essential requirements. You follow-up on all items in a methodical manner and always provides input to resolve issues. Your overall performance is outstanding"
Ref: KPS-PIPID/0132
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"A Good understanding of our organisation's requirements! Customer Service - outstanding, Project Management Expertise - outstanding, delivering results - outstanding, attitude and personal style - outstanding. Your overall performance is outstanding"
Ref: KPS-PIPID/0131
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"An overall outstanding service and a pleasure to work with"
Ref: KPS-PIPID/0130
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"Thank you for all the hard work over the last couple of years, I really appreciate your commitment and dedication."
Ref: KPS-PIPID/0129
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"Thanks for all the support you have given me within BT"
Ref: KPS-PIPID/0128
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"Could you please forward my immense gratitude to KPS Consultants for their excellent work pulling together the change control area"
Ref: KPS-PIPID/0127
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"I find your organisational skills and manner excellent.  Your notes, project tasks lists and project plans are always accurate and very thorough."
Ref: KPS-PIPID/0126
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"When ever I’ve come into contact with you regarding delivery requirements on plans, you have always been easy to deal with and flexible. Your Project Management skills, delivery of results are very good and your customer service is outstanding "
Ref: KPS-PIPID/0125
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"Your Project Management skills are outstanding as is your ability to manage and develop relationships not to mention your outstanding attitude and personal style!"
Ref: KPS-PIPID/0124
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"Your consultant has made a positive contribution to the project teams I’ve worked on. She is enthusiastic, helpful, organised and has provided my team with practical help in understanding and completing project documentation. Project Documentation from meetings I have attended have always been comprehensive and accurate. All the issues and tasks have been circulated promptly."
Ref: KPS-PIPID/0123
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"KPS Consultants are extremely efficient and organised even though thrown in at the deep-end regarding all the projects they are responsible for in areas such as tracking and managing. KPS Consultants picked up what needed to be done impressively quickly knowing what the priorities of each project are and how to apply the pressure. KPS Consultants are always very polite, professional and never lose their cool even when the pressure is on. They work extremely hard and deliver everything on time! KPS is a great support to all our projects and a pleasure to work with. The running of our organisation at a corporate and Business Unit Level has improved immensely due to KPS Consultants' involvement. To be honest, it is difficult to pinpoint a specific area KPS needs to improve on. The speed at picking up new tasks and understanding what needs to be done is also very good."
Ref: KPS-PIPID/0122
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"Your Project Management skill expertise is very good and your customer service and style is outstanding. You are very efficient, for example in providing output project documentation from meetings in a very prompt manner. You are always very helpful and have a very confident Manner."
Ref: KPS-PIPID/0121
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"A Thank you to KPS Consultants for all the hard work put in on our behalf to make this project a success."
Ref: KPS-PIPID/0120
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"KPS Consultants are very personable and organised people managing a difficult roles in trying circumstances."
Ref: KPS-PIPID/0119
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"In the review period KPS was excellent at being proactive in terms of contacting both myself and Guy in order to keep the project plan up to date. Very supportive when I had queries over exactly what was entailed within each step of the project plan. I found KPS Consultants very helpful and professional in their approach. I could not find any faults with the performance of KPS."
Ref: KPS-PIPID/0118
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"It has been great working with KPS. KPS Consultants have been punctual and offered alternatives to ensure that the project was delivered on-time."
Ref: KPS-PIPID/0117
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"I was delighted with the way in which my recent project proposal was managed by you and your team. I was given clear guidance when asking for assistance and my request was responded to very quickly. I sent in the proposal document and the rest was handled for me. Previously I would have spent a significant amount of time trying to find out what needed to be done and then doing it. I found all of your people to be very professional and helpful. I believe much of this is down to your own personal drive, determination and professionalism which I am sure have been a key influence in building the excellent service that your team provides. I perceive you as being very open and approachable. You always come across with a positive/can do attitude and have a great customer focus. You inspire confidence for me as a customer and I strongly suspect in the members of your team."
Ref: KPS-PIPID/0116
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"You are a very focused, able and capable individual. The work that you have been doing has required the juggling of differing priorities, with disparate forces pulling you in different directions. This you have handled with a great deal of success. There really is nothing I could highlight which could be identified as being even a relative weakness."
Ref: KPS-PIPID/0115
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“appreciate the support and I know you and your team will make a difference, these are very encouraging words, and I appreciate them immensely!”
Ref: KPS-PIPID/0114
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“I'd like to say a huge thank you to you for the professionalism, flexibility and enthusiasm that you have brought to the PDP in your role as project support office. I have been delighted by the service that I have received since November last year, which has enabled me to focus on other aspects of the PDP and keep on top of the PDP Performance Indicator Improvement Initiative programme plan with great ease. You've been able to balance the art of tenacity in getting information from a number of very busy people with a real focus on customer service to achieve a very successful outcome. A number of the PI leads have also commented positively on the support you have provided to them with their project plans and reporting. I'm sure this has been one of the many contributing factors in our achievement of the overall CCI target this year. I look forward to working with you again in the near future.As a small token of my thanks, please accept a gift of some flowers that I have arranged to be delivered to you early next week.”
Ref: KPS-PIPID/0113
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"While I have not been very visible, I am aware of the activities of the team and the benefits which are coming through in the PDP review. Please accept my thanks to you all for your contribution and hard work"
Ref: KPS-PIPID/0112
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“I'd like to emphasise how important your consultant is to the virtual team for the PDP. She has been doing an excellent job running the Programme plan for the Partnership Development Programme. The PDP is very high profile as it is included in all of our scorecards and ensuring that the Programme runs smoothly and in a well ordered fashion is essential. She has been instrumental in achieving this and indeed the LRQA audit commended the Programme for its professionalism. On behalf of the whole team we would be most grateful for continued support and assistance from you”
Ref: KPS-PIPID/0111
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"As professional a document as I would have expected, well summarised and very useful"
Ref: KPS-PIPID/0110
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“I was impressed by your initial impact – you formed good relationships with my team and came across as knowing the area intimately. You meet your commitments to deliver information/analysis, or keep me informed where you are unable to because of external factors. You understand the financial content of what you deliver, and you are able to identify problem areas and clearly understand my queries. You successfully follow up questions and produce coherent explanations for anomalies.”
Ref: KPS-PIPID/0109
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“The pleasure has been shared also. Many thanks for all that you have done for us over the past year, it has been indispensable and helped us to continue to evolve the programme and the key improvement initiatives that have helped us greatly improve our customer’s experience”
Ref: KPS-PIPID/0108
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“I have yet in my experience to come across an individual with such skills / experience / dedication / commitment along with a portfolio of awards and accolades second to none from both within our organisation and other external large blue chip firms. You have since your first day of supplying us with your services well exceeded all expectations and assisted in major initiatives and mission critical programmes for us whilst also implementing best practice business and project management methodology along with finance, systems and process expertise etc. You have had well above excellent accolades from peers clients and colleagues from the most senior levels both within our organisation and from our own clients, consider this as yet another however I’m positive that my views are the same as other people that you work with across the various business sectors.”
Ref: KPS-PIPID/0107
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“With you, I have total confidence that what I ask to be done is done to extremely high standards and on time. A particularly pleasing feature of this is attention to detail and taking the time to fully understand the Customer requirement.” A response from our KPS Specialist was to ask, “What can I do better?”  With the client answer being: “Nothing!”
Ref: KPS-PIPID/0106
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“I wanted to let you know what a marvelous job KPS have accomplished on my projects. They have taken on 5 of my work packages at a very busy time for them, the end of the financial year, and honed them into shape. They have dealt with my financial naivety with courtesy, patience and a pain staking attention to detail to ensure that the customer will be billed correctly. I am looking forward to the next financial year and using the Project Support process knowing the excellent support which will be there to back it up.”
Ref: KPS-PIPID/0105
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“I am constantly impressed with the effort & professionalism that is portrayed when dealing with general work practices & trying to improve them for the benefit of our organisation.”
Ref: KPS-PIPID/0104
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“I am writing to pass on my special appreciation as you have been extremely helpful and supportive whenever we have any project query or issue. I have found you very dedicated and professional in your approach. I have no hesitation to say that you are a great representation of KPS which knows the real meaning of 'going an extra mile' to make a customer happy. Could you please pass on my big Thank you on for the hard work and providing us with an excellent service?”
Ref: KPS-PIPID/0103
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“I wanted to drop you a line to say what a pleasure it has been to have you as part of our team and supporting our PDP Initiatives. You have added real value to our efforts and are ensuring all our actions and owners are being handled in the most professional way. At great inconvenience to yourself, you have made yourself available to our customers, traveling across the country in some cases. You have also been working long hours to help us through this extremely busy period. You are very thorough, dedicated and pleasant - a real credit to the business. Many thanks for being available to us. Speak to you soon”
Ref: KPS-PIPID/0102
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“I just want to say thank for all the help you have given me. I can honestly say that, although there have been times when I have felt as though I was fighting a loosing battle, I have thoroughly enjoyed working with you and learning to understand the benefits of the PRINCE2 methodology for project management.”
Ref: KPS-PIPID/0101
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“You have supported me on three major projects. The project support has been excellent taking complete ownership of the tasks for me. You have at all times been very helpful, professional and commitments given are always met. These have not been the easiest of projects to manage, with changing requirements and priorities, and you have accommodated the changes with ease. I have also been impressed with your knowledge of our processes and systems and you have been able to guide me through the processes and made my life considerably easier than it would otherwise have been. Communications are always very clear and straightforward, I understand what I need to do and what is being done for me. I have been particularly impressed by your proactive approach. I completely trust you to have thought through what is required and to keep chasing until it is completed. I also trust that the projects are being monitored on my behalf and that I do not need to worry about them. You will always call me if something happens, not waiting for me to notice and initiate the action. That I don’t have to worry and can relax in the knowledge that no contact from you really does means that there are no problems and work is continuing without me chasing is excellent. It has been a pleasure working with you, thanks for all the hard work!”
Ref: KPS-PIPID/0100
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“You have been helping me with business development activities and projects. You have demonstrated an excellent ability to identify potential prospects and to qualify them. Your enthusiasm, innovative ideas and determination are excellent.”
Ref: KPS-PIPID/0099
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“Could you please pass accept my thanks for helping to resolve an issue on NIKU which could have proved embarrassing. You were most helpful and understanding. You kept me informed of progress, explaining what had gone wrong and what needed to be done to rectify the situation. A good example of working together.”
Ref: KPS-PIPID/0098
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"Can I pass on my thanks to you for your help and support with this activity, very much appreciated!"
Ref: KPS-PIPID/0097
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“KPS Consultants have proved to be a key member of the BIC Conversion Team, reputation for commitment and always on time delivery means you were the first person to approach with a planning task. Your verbal and written communication skills are excellent and understanding of requirements means you usually get it right first time. I would be delighted to recommend KPS Consultants for any planning role.”
Ref: KPS-PIPID/0096
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“I owe both of you a big thank you for the help you have given me, the drinks are on me!”
Ref: KPS-PIPID/0095
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“With a summary of work to date which, coupled with her obvious professionalism and desire to help the Project Office to succeed convinced me she was exactly what we are looking for. As you are aware we urgently need her on board so, I would be grateful if you would progress this ASAP. I feel that there is no need to look for further suitable candidates.”
Ref: KPS-PIPID/0094
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“I am delighted to confirm that you have been selected to receive this award for your outstanding contribution to the business, your attention to detail and ensuring things do not get missed!”
Ref: KPS-PIPID/0093
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“The service you are providing is invaluable and appreciated. Thanks for dealing so promptly and effectively with this”
Ref: KPS-PIPID/0092
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“KPS Consultants have been a central influence in maintaining the very high standard of administrative and management excellence achieved by the Conversion Testing project, very competent and require little supervision.”
Ref: KPS-PIPID/0091
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“Thanks for an excellent summary”.
Ref: KPS-PIPID/0090
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“Brilliant - many thanks for the hyper-rapid response”.
Ref: KPS-PIPID/0089
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“This is great! It took me minutes to extract the information for the dashboard (RAG plus rationale for non-green status). It's clear, concise and very much more manageable than the previous reports. Many thanks - you've saved me a substantial amount of time and effort (not to mention my sanity!)”
Ref: KPS-PIPID/0088
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“I am delighted to confirm that a KPS Consultant has been selected to receive this second award for outstanding dedication to the Group Technology Programme and projects!”
Ref: KPS-PIPID/0087
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"Many thanks for turning this change round so quickly."
Ref: KPS-PIPID/0086
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“As a customer of SITA and an employee of Amadeus (Lufthansa Airlines) I would like to make mention of your highly professional approach. I found you to be extremely helpful and courteous during this mission critical worldwide project. Your management skills and dedication to Customer Service is of at least 150%, the latter skills allow me to say that you are amongst one of the best professional and social colleagues that I have come across in my own career in IT.”
Ref: KPS-PIPID/0085
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“I got to know you during my work on the Campus Programme. The Programme objective was to establish and maintain a technical interface between the airline operator and network transport provider which was greatly powered by your constructive and professional co-operation".
Ref: KPS-PIPID/0084
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I have known you from the Campus Programme when you represented the transport service provider as the onsite Technical Manager for rollout at Paris CDG. You were extremely helpful in diagnosing and assisting with any queries, technical or process problems that were apparent during rollout. Often you would help in areas beyond expectation, taking the time to explain to the users how the new desktop platform would work. If you were unable to answer any questions you would always go out of your way to find the answer by other resources available. I found that apart from your professional side, you also had a very friendly nature and your mannerism was approachable and very polite. You were visible on site at all times during the rollout and I dare say you must not have had many hours of sleep during this mission critical change at CDG."
Ref: KPS-PIPID/0083
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“Many thanks for your swift support.”
Ref: KPS-PIPID/0082
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“I for one have appreciated your help and support in the more recent past in areas that were new to me.  I knew that I could come to you with a query or question rest assured that I would receive a helpful constructive answer.”
Ref: KPS-PIPID/0081
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“Thank you for all your work over the last couple of years. I really appreciate your commitment and dedication.”
Ref: KPS-PIPID/0080
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“You have a sparkling personality and a great presence. You are confident and outgoing and relate well to people at all levels. You have worked with people at Board level on both the supply and customer side and are equally comfortable with people who have just started on the ladder.  Your natural style puts people at ease – or, in the case of some, reduces them to uncontrolled fits of laughter.  A great attribute.  You are honest, sensitive to others’ needs and appreciative of other’s input.”
Ref: KPS-PIPID/0079
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“Have to say this is a really excellent report”
Ref: KPS-PIPID/0078
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“This is really useful; you don't know how I can get this for some of my other projects do you?”
Ref: KPS-PIPID/0077
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“That's great, Thanks for the update and for all the hard work you and your team have put in.”
Ref: KPS-PIPID/0076
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“Many thanks for progressing all of these projects - you and your team have done an excellent job.”
Ref: KPS-PIPID/0075
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“One of my customers has been sent a "Customer Financial Report", which has been produced to a template devised by you in the Programme Office. The contents have so impressed the client that they have requested similar reporting on all their projects. Obviously these cover a diverse range of skill areas where this sort of 'best practice' is not part of the day job. I would be grateful if you could give some thoughts about how we could roll out these out for use by Project Managers from all disciplines as I suspect that we may get more requests from customers in the near future.”
Ref: KPS-PIPID/0074
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“Thank you for spending time checking through the reports; I value your comments and advise. I would like to thank you on behalf of the project team for you support to this project, which in my opinion has added great value, quality and professional approach in its self to the project. Your services allow the project team to concentrate on their main tasks running the job of work. Once again thanks.”
Ref: KPS-PIPID/0073
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“I found it very useful that you took over the management of the financial checking and reporting. I found the attitude of all those that I communicated very friendly and helpful.  I have no doubts that I will get the same service the next time I have need of your help on any future project.”
Ref: KPS-PIPID/0072
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“Many thanks for the excellent work your team have done over the last six months, especially on sorting out the finances with high profile programmes. I realise it hasn’t been easy and thanks for coping with the constant change”
Ref: KPS-PIPID/0071
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“Your point regarding ‘one-company’ is spot on and we must ensure that we learn from the valuable feedback you have given us.”
Ref: KPS-PIPID/0070
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“You have provided excellent support for me, taking work from me which I wouldn't have found time to do.  The contracts were progressed quickly, and the monthly financial spreadsheet is always produced promptly.  If I have any queries, you have always been very helpful and responded very quickly.”
Ref: KPS-PIPID/0069
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“I came into contact with KPS as a result of a Partnership Development Programme (PDP) review which I carried out with one of my customers. This particular customer was very impressed with the level of reporting that you were creating for several of the projects. I asked you to provide me with some examples so that I could look at the roll out of this excellent discipline to other projects and to benefit other projects. You were extremely helpful and enthusiastic about your work and helped me to raise the profile of this very high standard of project office management. I am currently attempting to instill this process within the new team that has responsibility of a major programme and I’m confident that if I need your support and help, you will go out of your way to support me.”
Ref: KPS-PIPID/0068
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“You have made remarkable progress in getting to grips with aspects of the work. You have had a significant impact not only on all the projects you have personally worked on but also on those being worked on by other peers through your mentoring activities. You have an outstanding ability to manage relationships, both within our organisation and into the customer base, which has proved particularly valuable in this type of work.”
Ref: KPS-PIPID/0067
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“You are very much a customer-focused person and are always aware that satisfying your customers is a key priority. You have a professional approach to your work and always strive to give 110% to whatever you are doing. You have developed a good working relationship with both your customers and your peers. You are very experienced in Project Management and are more than willing to pass your knowledge onto other team members.”
Ref: KPS-PIPID/0066
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“You are always looking for additional improvements and ways of expanding the role. Work very hard (too many long hours!!) and are very customer focused and are passionate about quality deliverables.”
Ref: KPS-PIPID/0065
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“The project plan you helped me prepare for the launch of the project deliverables review in June, was critical to the successful launch.”
Ref: KPS-PIPID/0064
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“I find you very easy to work with, very helpful and most understanding. You keep me informed of progress and nothing is too much trouble. You demonstrate a professional attitude in all aspect of your work. I look forward to working with you in the future.”
Ref: KPS-PIPID/0063
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“I found you to be attentive, inquisitive and able to comprehend / learn new skills quickly. Your approach is very professional, supportive and when required you always offers a helping hand.  You strive to achieve good results and interact well with customers and work colleagues. Overall your efforts are extremely valuable to the team, your enthusiasm towards the KPS team and work flow is motivating and it is certainly a pleasure to work with such a kind individual.”
Ref: KPS-PIPID/0062
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“You are very helpful in dealing with the Broadband, despite this task being much more complex than originally envisaged.  Provided quick turnaround to issues and queries, and supplied clear instructions and guidance to myself and the other team members.  You are a very good example for the KPS Team.”
Ref: KPS-PIPID/0061
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“From the viewpoint of one of the PDP Leads I find you helpful, professional and pragmatic. . .   I find your personal style of “firm but not too pushy”, easy to deal with as you understand the pressures I may be under from other areas but reaffirm the priority of the PDP within my work stack.  I value the role you play and it certainly makes my life so much easier and of course makes me look so much more professional when I can give you raw information and you turn it into a formal plan.  Certainly without you my job as lead would require a lot more of my time”
Ref: KPS-PIPID/0060
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“During this reporting period, you have supported me with the project management of two high profile projects for CIO. You have been and continue to be extremely helpful, courteous and professional in all aspects of managing these projects on the various systems. I am also very pleased with your ability to take ownership of a problem and persist until a satisfactory conclusion has been reached. Your reporting to our customers has always been on time and of good quality. Overall, I think your support has been excellent…”
Ref: KPS-PIPID/0059
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“Whenever I have interacted with you, it has always been with a very professional and helpful manner.  You have been proactive with trying to find out information for me when ever I have requested.”
Ref: KPS-PIPID/0058
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“A very competent and expert service provided – many thanks.”
Ref: KPS-PIPID/0057
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“I'd just like to express my thanks and gratitude for the support and efforts  in providing Project Management support through out the year. No doubt, as with others, I felt a degree of skepticism about the consultancy role, but this has been more than laid to rest by the expertise, determination and professionalism of your consultant who has always been responsive, supportive and timely”
Ref: KPS-PIPID/0056
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“Sir you are a gentleman and a scholar”
Ref: KPS-PIPID/0055
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“Many thanks for your help, much appreciated”
Ref: KPS-PIPID/0054
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“I have worked with you over the last 6 months concerning the Wholesale Product Development and Launch process. I found you to be open, honest and passionate about delivering what is best for our organisation. You listen to my concerns/issues and take the most appropriate course of action. You provide both my customer and I with a monthly budget breakdown that is a simple concise view of the current status which has proven to be very useful, all my requests have been delivered in a timely professional and accurate manner.”
Ref: KPS-PIPID/0053
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“Many thanks for chasing it through. It means the team and I can travel to Belfast tomorrow & not have to worry about the PM side. Your efforts are thus much appreciated (Take a Gold star – KPS Management to note when it comes to appraisal time!)”
Ref: KPS-PIPID/0052
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“Many thanks for this much appreciated - bet no one else has sorted so professionally!”
Ref: KPS-PIPID/0051
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“Good that this has been resolved and you make many valid points in your response. Please don't hesitate to contact me again”
Ref: KPS-PIPID/0050
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“Your honesty, strong passion in striving for excellence is admirable and I cannot thank you enough for passing this quality and your experienced knowledge onto me.”
Ref: KPS-PIPID/0049
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“Two of your specialists assisted with the production of the NHS Programme weekly Board RAG reports and produced a proposal to improve the reporting process within the programme. I noted particular strengths to be able to quickly pick up on the key areas of this complex programme and assimilate into the required reporting format in a very short space of time”
Ref: KPS-PIPID/0048
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"Very positive and professional attitude. Very likeable and charming manner. Clearly demonstrate that you know the PM area very well. Thanks for your help and support."
Ref: KPS-PIPID/0047
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“I have had the opportunity to work with you and your people whilst I sought advice and support when project managing a very high visibility corporate wide project. I received expert and professional help at all times and encouragement whenever I needed it. I also found your team were encouraged by you to work to your high standard of project management methodology. Part of my work was to use formal structured techniques for running, reporting, controlling and closure of projects which were which were clearly laid out on a smart web site and made available to us by you.”
Ref: KPS-PIPID/0046
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“Many thanks for the really good job you have done in sorting out the critical Broadband projects and finances”
Ref: KPS-PIPID/0045
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“You are an excellent person to work with and very professional in your approach.”
Ref: KPS-PIPID/0044
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“It has been a pleasure to have you in the team – you have a great attitude and a thirst for learning. You work to a very high standard, giving your best at all times whilst still being sensitive to the needs of others and doing what’s best for the team”
Ref: KPS-PIPID/0043
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“You have a very friendly and approachable manner that also projects an air of confidence.”
Ref: KPS-PIPID/0042
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“You have taken on a tough project consultancy role.  However, you have risen to the challenge & put in a lot of effort to improve the service you give to your customers. I wasn't too impressed with the idea when it first started but that was down to it being new. You’ve converted me & I’m a fully paid up supporter now!!”
Ref: KPS-PIPID/0041
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“You have been incredibly helpful to me in managing the Retail Designers and Project support budget, which I have had to manipulate several times at very short notice. Reporting is regular and comprehensive. If only all the budget areas ran as smoothly! Thanks.”
Ref: KPS-PIPID/0040
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“Many thanks for getting involved with this so quickly.”
Ref: KPS-PIPID/0039
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“Based upon two initial meetings to discuss the transfer of key BB Financial Reports to you, I have found you to be very professional and knowledgeable.”
Ref: KPS-PIPID/0038
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“Excellently put well done!!!!!!!!! Spot on and 100% accurate!!! Flawless”
Ref: KPS-PIPID/0037
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“You turned the PID around very quickly and your colleague let me know that he was assigned to support me. I haven't had any issues or problems and am very pleased with the service to date.”
Ref: KPS-PIPID/0036
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“Thanks to your guidance they're all done!”
Ref: KPS-PIPID/0035
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“I came away from the meeting yesterday with a great deal of confidence that KPS Consultants Ltd can handle our requirements. Thank you again for your swift response to our request for support.”
Ref: KPS-PIPID/0034
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“During the short time I have worked with you I have found you friendly and keen to understand the way our organisation works. If asked a question and you do not know the answer you are not afraid to say so but more importantly will seek an answer to the question on my behalf.”
Ref: KPS-PIPID/0033
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“I have only recently engaged KPS and you were very good in explaining what support would be available and in getting the working arrangement sorted especially as this was ongoing work that you had picked up from a previous KPS Consultant whom was excellent, an excellent start!”
Ref: KPS-PIPID/0032
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“I have been pleased and impressed by your quick grasp of both the budgetary management and financial control activities, and your subsequent confident use of terms. You had obviously been familiarising yourself with our projects in detail."
Ref: KPS-PIPID/0031
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“Many thanks to you & your team for the work that you have put into this, It is appreciated greatly at this end.”
Ref: KPS-PIPID/0030
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“if you are anything to go by we have some excellent people!!”
Ref: KPS-PIPID/0029
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“You are a strong communicator and able to talk confidently at all levels while presenting ideas in a concise and fluid manner. An extremely well presented individual.”
Ref: KPS-PIPID/0028
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“I have found you to be very helpful and professional whenever I contacted you with a query or a problem. I am really impressed the way you deal with any question I may have. You are also very approachable, friendly and really demonstrate the value of customer satisfaction.”
Ref: KPS-PIPID/0027
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“Your obvious skills: hard work, commitment and easygoing personality have been a credit to yourself and your current company. You are always prepared to “go the extra mile” and are a fully delivery focused individual.”
Ref: KPS-PIPID/0026
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“Thanks for your note, and for making it so clear. It's rare to get such a well-constructed e-mail and it makes life so much more productive.”
Ref: KPS-PIPID/0025
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“Responds quickly to issues and deals with them in a professional manner”
Ref: KPS-PIPID/0024
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“Highly proactive and productive”
Ref: KPS-PIPID/0023
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“In my opinion you are excellent at maintaining a network of decision makers within key business sectors being addressed.  You demonstrate an entrepreneurial and innovative attitude with a willingness and enthusiasm for helping the business development team meet their objectives.  I have found you to be positive, committed, open and honest with both the “internal customer” and external prospects.”
Ref: KPS-PIPID/0022
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“The delivery record you have achieved is excellent and you work tirelessly in your desire to meet your customers’ requirements and provide a professional and quality service. You and your team get a large number of bouquets on a regular basis for the project work you undertake.”
Ref: KPS-PIPID/0021
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“You are obviously well motivated, cheerful and professional. This style works well with most of the personalities around the programme, and I would have no problem with introducing you to any of the senior clients to explain a financial issue.”
Ref: KPS-PIPID/0020
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“Very approachable person and always puts customer needs first.”
Ref: KPS-PIPID/0019
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“Since October 2003 you have broadened the role and now provide a full Project Office function to a few of our major programmes and you are very well thought of through-out the delivery community within which you also work.”
Ref: KPS-PIPID/0018
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“You have been very proactive in progressing this for me. Very much appreciated”
Ref: KPS-PIPID/0017
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“You are very friendly person and have the strength of character to be able to influence and assist people in making decisions if and when required. Indeed I would count this as one of your key strengths. You are also not afraid to make a point and take a stand when felt justified.”
Ref: KPS-PIPID/0016
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“You are always very approachable and helpful, even when busy.  You usually have an answer for my questions, but if you don’t know, you will always look into the matter for me and return a timely response.  I feel very confident about the work you do for the programme.”
Ref: KPS-PIPID/0015
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“You are continuing the excellent work that your KPS colleagues started whilst we are going through an exceptionally unsettling period within the organisation”
Ref: KPS-PIPID/0014
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“Very good rapid response that is focused and accurate, Very knowledgeable about tools and techniques, Excellent ‘can do’ and direct personal approach to all aspects of work”
Ref: KPS-PIPID/0013
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“You have been extremely helpful in responding to urgent requests for reports on project finances/budgets. You are always very pleasant to deal with and readily took on work even when you were no longer officially doing the finance role. You always kept me well informed as to progress with work and delivered reports on time and accurately. You have also shown a proactive approach to your work, anticipating the need for information and reports.”
Ref: KPS-PIPID/0012
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“You have demonstrated great enthusiasm for the whole team’s work, and have very actively got involved in a number of areas. You are extremely friendly and personable, and appear not to have had any problems forging good working relationships.”
Ref: KPS-PIPID/0011
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“Excellent work pulling together the consolidated list of deliveries for the BT 21cn Programme.”
Ref: KPS-PIPID/0010
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“You have been impressive in your role since starting out a few months ago. Certainly what I have seen of your performance (which is only limited to the Change Control Management Role – I believe you have also been working on other deliveries as well) is very good. You seem to have a good grasp of the issues and wider business challenges. You have done a good job of cutting through these to deliver a structured Change Control process.”
Ref: KPS-PIPID/0009
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“I have only had the pleasure of working with you for a few weeks. In that brief time you have impressed with me with strong relationship building skills and your positive attitude during a period of major change within the organisation.”
Ref: KPS-PIPID/0008
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“You are very positive, friendly & have a professional attitude. You have engaged your key customers and are capturing requirements well.”
Ref: KPS-PIPID/0007
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“I have found you to be very friendly, open & approachable. You have been keen to develop a good relationship with our team and have proactively worked with us to build the Change Control and Management processes.”
Ref: KPS-PIPID/0006
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“You have managed incredibly well, learning all the processes, systems and terminology that we use in the Service Assurance finance area.  You have had to go through a very steep learning curve in the first couple of months in this role, and at times it has been easy to forget that you haven’t been here for a lot longer.”
Ref: KPS-PIPID/0005
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“You have worked hard in a fast changing environment to deliver results.  Your continued drive makes me sure that you will introduce an appropriate structure for Service Assurance financial's to maintain an accurate view going forward.  You are rising to the challenge of merging several large projects whilst we simultaneously deal with the challenges of introducing the new way of ‘Agile working’.”
Ref: KPS-PIPID/0004
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“In a short period of time, you have successfully built up a very strong relationship with the team. You are always keen to help whenever asked to sort out an issue/problem. I am really impressed with your professionalism, enthusiasm and commitment to the work. Carry on working with the same enthusiasm and hard work as you are doing now and you will see more successes.”
Ref: KPS-PIPID/0003
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“You picked up the requirements of the role very quickly – thanks!”
Ref: KPS-PIPID/0002
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“You’re personality and visions are what have made KPS as we see it today. As your core principles always remain at the heart of the organisation i.e. you’re belief in those you work along side and commitment to deliver, customer service etc. I will always be proud to associate myself with KPS Consultants Ltd.”
Ref: KPS-PIPID/0001
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